Help 2 Buy Windows Reviews: What Customers Really Say
Help 2 Buy Windows is a fully accredited double glazing installer, rated 4.8 out of 5 on Trustpilot from more than 13,000 independent customer reviews — a volume and score few national window companies in the UK can match. On this page you can read those reviews, see exactly how the privately funded grant works, and get a straight answer to the question people search most: is it a con?
- ✓ Rated 4.8 / 5 on Trustpilot with 13,000+ reviews — listed in Trustpilot's Double Glazing Installer category
- ✓ Trading since 2016 — H2B Windows Ltd, registered in England (11424913)
- ✓ Member of the Glass and Glazing Federation (GGF No: A3526), DGCOS and Assure
- ✓ Authorised and regulated by the Financial Conduct Authority (814201)
- ✓ Registered with the ICO (ZA657197) — your data is never passed on without permission
The Help2Buy Window Grant Scheme™ is not a government scheme. Funding is limited and awarded on a first-come, first-served basis.
Is Help 2 Buy Windows a con?
No. Help 2 Buy Windows is the trading name of H2B Windows Ltd, a UK limited company that has been running since 2016. We understand exactly why people ask, though: "free windows" sounds too good to be true, and the home improvement industry has more than its share of rogue operators. Healthy scepticism is the right starting point for any offer like this.
So here is precisely what we are, on the record. H2B Windows Ltd is registered in England (company number 11424913), authorised and regulated by the Financial Conduct Authority (FCA number 814201) and registered with the Information Commissioner's Office (ICO number ZA657197). We are a member of the Glass and Glazing Federation (GGF membership No: A3526), the industry body that promotes the highest standards in glazing, and we are backed by DGCOS and Assure. Our registered office is in Norwich and our contact details are on every page of this site.
The part most "is it a con?" searches are really asking about is the funding. The Help 2 Buy Windows Grant is not a government scheme, and we say so prominently on every page. It is funded 100% by Help 2 Buy Windows through the sale of leads to accredited installation companies. That is the whole business model, in one sentence, and it is why checking your eligibility is free and carries no obligation.
Just as importantly: not everyone qualifies, and we will never tell you otherwise. Grants are limited, subject to qualifying criteria, and awarded on a first-come, first-served basis. If a company guarantees you free windows before knowing anything about you, that is the red flag.
And to be clear about what we actually deliver: Help 2 Buy Windows is not a comparison site or a faceless lead broker. We are an accredited double glazing installer service — Trustpilot lists us in its Double Glazing Installer category — and every installation is completed by accredited installers under DGCOS and Assure protections, with GGF membership standards behind the workmanship. More than 13,000 homeowners have reviewed the end result.
Verify us yourself
- ✓ Companies House: H2B Windows Ltd, company number 11424913
- ✓ FCA register: firm reference 814201
- ✓ ICO register: ZA657197
- ✓ Glass and Glazing Federation: member No: A3526 — the industry body promoting the highest standards in glazing
- ✓ DGCOS & Assure: backed by the Double Glazing & Conservatory Ombudsman Scheme and Assure certification
- ✓ Trustpilot: 4.8 / 5 from 13,000+ reviews, collected independently, in the Double Glazing Installer category
- ✓ Trading since: 2016
- ✓ Address: 45 Whiffler Rd, Norwich, NR3 2AW · 0330 124 7097
We'd encourage you to run these checks on any grant or funding company before handing over your details — including us.
How the grant really works
The Help 2 Buy Windows Grant is privately funded. Accredited installation companies pay us for qualified leads, and that revenue funds the grants and discounts we offer to qualifying homeowners. No public money, no catch hidden in the small print: if you qualify, the grant reduces or removes the cost of your new windows and doors. If you do not qualify for the grant, you can choose to be introduced to an accredited installer with funding options that often require no upfront cost. Your details are never passed to anyone without your permission.
Help 2 Buy Windows review FAQs
Is Help 2 Buy Windows a con?
No. Help 2 Buy Windows is the trading name of H2B Windows Ltd, a UK company registered in England (company number 11424913), authorised and regulated by the Financial Conduct Authority (FCA number 814201) and registered with the ICO (ZA657197). It is a member of the Glass and Glazing Federation (GGF membership No: A3526), DGCOS and Assure. The business has been running since 2016 and is rated 4.8 out of 5 on Trustpilot from more than 13,000 reviews. The grant is real, but it is privately funded, not a government scheme, and not every applicant qualifies.
Is Help 2 Buy Windows a government scheme?
No. The Help 2 Buy Windows Grant Scheme is not a government scheme and is not affiliated with any government-run scheme such as ECO4 or the Warm Homes Local Grant. It is funded entirely by Help 2 Buy Windows.
How is the Help 2 Buy Windows grant funded?
The grant is funded 100% by Help 2 Buy Windows through the sale of leads to accredited installation companies. That is why the scheme can operate without government money, and why it is free for homeowners to check whether they qualify.
Is Help 2 Buy Windows just a lead generation company?
No. Help 2 Buy Windows is a fully accredited double glazing installer service: a member of the Glass and Glazing Federation (membership No: A3526), listed by Trustpilot in its Double Glazing Installer category, with every installation carried out by accredited installers and backed by DGCOS and Assure consumer protections. Selling qualified leads to accredited installation partners is how the grant is funded, but what customers receive is a fully installed, certified set of windows and doors — reviewed more than 13,000 times on Trustpilot at 4.8 out of 5.
Where can I read Help 2 Buy Windows reviews?
All reviews are published independently on Trustpilot, where Help 2 Buy Windows holds a 4.8 out of 5 TrustScore from more than 13,000 customer reviews, in Trustpilot's Double Glazing Installer category. You can read them at uk.trustpilot.com/review/www.help2buyscheme.co.uk.
Will I definitely get free windows if I apply?
No, and any company that promises otherwise should be treated with caution. Grants are subject to qualifying criteria and the funding available at the time. They are limited, awarded on a first-come, first-served basis, and not all applicants will qualify. If you do not qualify for the grant, you can choose to be passed to an accredited installation partner with funding options that often require no upfront cost.
Does Help 2 Buy Windows sell my details?
Your details are only ever passed to a third-party installation partner with your prior permission, and only for the purpose of your application. H2B Windows Ltd is registered with the ICO (ZA657197) and handles data in line with UK GDPR.
Want the full eligibility detail? See Can I get a grant for new windows? or our FAQ page.